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clevertech.biz
4 April 2011

At Clevertech the first entry in our operations guide is called “Programming Flow”. It starts:

Flow is a state of single mided work time. It is a condition of deep, almost meditative state. there is a gentle state of euphoria and a general unawareness of the passage of time. You begin to work and then you looked up and three hours had passed by. You’ve been there before, you know what I’m talking about.

Psygrammer called it Programming in Ecstasy. Listen to these definitions of Ecstasy: “sense of being taken out of one’s normal state”, “trance-like dissociation”, “intense feeling”, “poetic inspiration”. Perhaps Ecstasy is a better term than Flow.

Paul Graham, founder of Y Combinator and one of the original creators of spam filtering talks about the demands of Maker Time. Makers measure time in half day increments – complete days would be better. Managers talk about one hour meetings, 30 minutes would be better. When the two collide, the demands of the manager break up the Flow and the consequences are devastating. Without large chunks of uninterrupted time, a maker can not make. It is as clear as that. At the same time, without meetings, Managers can not manage.

Being aware of Maker needs vs Manager needs is a necessary ingredient for finding the optimal balance between them.

 

31 March 2011

What an eye opening article about body composition of the US body vs Afgan Body.

RECENTLY I WORKED as an internist-intensivist at the Canadian Combat Surgical Hospital in Kandahar. Most of our casualties were Afghans: National Army soldiers, National Police and civilians caught in crossfire. They were diminutive men, almost always less than a hundred and forty pounds. I cannot comment on the body masses of the Taliban—they were never brought to us. But they are not likely larger than those of the soldiers and the police. And because, in war, soldiers are fed first—prospering right up to the moment they are pierced—the civilians were even thinner.

For someone used to the life and the pathologies of the rich and settled, much about practicing medicine in Afghanistan felt unfamiliar. One of the striking differences was the way gunshot victims’ abdomens looked in CT scans. Back home, I was used to seeing organs stand out with some prominence from the abdominal fat. In fact, in Canadians, the state of the kidneys can be partly assessed by the degree of inflammation in the perinephric fat that envelops them. It’s the same with the pancreas, and the liver often looks like it belonged to a French goose fattened for foie gras. Indeed, the idea of “normal” in a Canadian body proceeds from the assumption that it might be normal to spend one’s days tied to a grain spout, beak pried open, being filled with cracked corn.

Not the Afghans. The surgeons, in fact, often commented on how the abdominal contents spilled out once the abdominal wall was opened; every loop of bowel immediately visible, unobscured by mesenteric fat, which, in Canadians, would cling to every organ like yellow oily cake. Excessive fattiness is precisely why, when caring for the critically ill in North America, glucose levels are tightly controlled with insulin—a procedure necessary even for those not thought to be diabetic. Stressed by the infection, or the operation that has brought us to the intensive care unit, our sugar levels rise, paralyzing our white blood cells and nourishing the bacteria chewing upon them. But it was never necessary to give the Afghans insulin, no matter how shattered they were.

Full Article here.

What I found eye opening was how “normal” wasn’t really normal, but no one truly notices. What are you doing in your day to day work that is “normal” but you might wake up one day and find out that you’ve been traveling in the slow lane?

Whether it is body fat, that scares me in a very primal way and gives me the motivation to get out and run for a few miles, or whether it is – stepping a few steps up Maslow’s pyramid - creating and perserving business value, it is a healthy fear we should nurture. Only by reminding ourselves about the consequences of the future can we make the right moves in the present. When tomorrow becomes today, I want to be proud of where I stand.

30 March 2011

Wow! Before I even get into the main point. Let me ask you – do you have a password manager?

If not, please have a look at LastPass which is my favorite password manager.

And if you point out that I have been using LastPass for over a year and perhaps there is a better one out there, I point you to Lifehacker and they also say that LastPass is Lifehacker’s password manager.

Ok, now you have it installed? Great.

Did you know you can SHARE passwords with another LastPass user WITHOUT actually telling them that actual password! This is huge. Ultimate control is still in your hands as you can un-share it or actually change the password at any point, but whoever you shared it with only has access to login to your account as long as you let them.

This is more secure than lending a house key to a friend. It’s like lending a key that you can disintegrate remotely at any time and is not copyable.

Here are the details from LastPass. I’ve  only discovered it recently and loving it. What do you think?

29 March 2011

If you were to ask most executives, they would tell you that they live in meetings and Email. That’s how they execute their responsibility to their business. And email is the ultimate killer app.

But email is a terrible vehicle for reporting on what is most important for those executives. And as good as Gmail search is, it still can’t tell you the name of the that Very Important Advisor that you met last Tuesday and without the name, can you remember what you promised to deliver? And was it due thursday ?

Information needs to be organized. It always was and it will always be.

And that information better be really quick and easy.

While I don’t think we are quite there yet, I took a quick screengrab of some tools that I use to organize some highrise and basecamp data INSIDE a web browser while reading email. I believe this is the future of email. All web based, no client applications, and with speedy extensions that use data embedded in email to give you smart reporting and quick input possibilities: Kuty’s Gmail Extension Screencast.

 

28 March 2011

Single Sign On.

How many times have you heard the refrain? Why have multiple usernames and passwords – once you log in to one site, all the other sites you go to should already know you. This is especially true for your business applications. Shouldn’t your CRM, email package, and newsletter system all know who you are once you log in one time?

At Clevertech, we use Google Apps, and our senior developer Mark Eirich used Google’s built-in OpenID for a custom back-end site he’s building. That way once anyone at Clevertech logs into their Google email, they no longer have to log in to our custom backend. It’s Single Sign On! Here’s his report on it:

If you’re like the average business today, there’s a myriad of places that you and your employees use passwords on the Web. With so many passwords to remember, it’s easy to get into risky habits such as:

  • using short, easy-to-guess passwords
  • keeping passwords in a text file on your computer
  • using the same password on multiple sites

You can reduce the number of passwords that your employees need to remember by using OpenID. Unlike other “single sign-on” technologies, it doesn’t require installing any software on your computer. And if you’re using Google Apps, your employees already have OpenIDs!

Once configured, when you’re signed in to your OpenID provider (such as Google Apps), other sites automatically recognize that you’re logged in, instead of requiring you to enter a separate password.

Hundreds of popular online tools allow you to use OpenID, and you can even use it with custom-built web software.

Want to read about the technology? Google gets into the nitty gritty.

24 March 2011

This is a great read.  I don’t like the Harvard Review title, which is Are Happy People Dumb?

See what you think

21 March 2011

Why do I want a standing desk?

I want an unfair advantage. Brain Rules says exercise boosts brain power and I need all the advantage I can get!

And Brain Rules is not a pop science book. All the supporting research was first published in a peer-reviewed journal and then successfully replicated. Many of the studies have been replicated dozens of times. (You’ll find the extensive references on this site.)

A standing desk allows you to work the way human beings are designed to work. Moving around, not sitting on chairs. And it highlights a wonderful principal – examine your core processes in light of knowledge gained and then act on it.

So, if you are looking for unfair advantages, accumulate knowledge and act on it.

My standing desk is on its way. Where is yours?

 

 

18 March 2011

 

 

Do you use Google Docs yet? Here’s another feature that might get you started using it even more. Discussions!

When you are collaborating on a document you have a running dialog with your collaborators before you are satisfied with the final document. With discussions, the comments are saved along side the document with a picture of the google account user, time stamp and the comment itself.

So I know what you are thinking. Another place I need to check ? I live in m email box! Google has your answer. Notifications. But smart notifications. If the commenter uses the @ sign to tag you like “@kuty@clevertech.biz” then you get email notification. And if you reply to the email, the notification goes right into the comment thread.

For a fuller discussion of the features, read Google Docs Blog

16 March 2011

This is based on a true story and I am writing this shortly after recovering from a close encounter with failed hardware, so please be gentle in the comments.

We steer our clients to cloud based solutions most of the time and to managed services when appropriate. But there is always that exception that tries to do it themselves. The road to hardware hell is paved with good intentions.

The reasons all seem plausible enough. The database is too large to run in the cloud. We need faster access in the office. There are large data loads we need to do. After all it’s just one fast server, we’ll host it in the closet. Sure, we’ll maintain it, how hard can it be? We have a knowledgeable tech guy on staff.  Sound great! And it is great! No monthly server fees, only an upfront payment for a server.

But what happens when the closet is not maintained. The dust is inches deep. The knowledgeable tech? He was downsized at one point. Maintenance? Upgrades? The server was running fine yesterday!

You all know what’s next. One day the call comes in – the server is not responding. We can’t reboot it. No problem, right? It’s RAID probably a bad drive. Taking a closer look, the bad drive happened months ago, now its 2 bad drives in a 4 drive array. The proper perspective kicks in – that’s our whole business on this database. Without it, there is no business. Period. Full Stop. Now what?

Fortunately, we do take backups. Fortunately, those backups are stored on a external NAS device. Fortunately, we automated the SQL backup and tested it from time to time.

And now, straight to the cloud. Rackspace. Yes, we had to upload a 36gb backup file and it takes hours. But the relief from unplugging a closet full of dusty equipment and not having to worry about it? Priceless.

Lesson painfully learned. There are no exceptions. The sleepless nights, the constant hardware battles, and the dusty closet are not worth the ephemeral short term gains.

14 March 2011

A dash of insight discusses the fact that you need to have a system to get you in and out of the market. And in his post he actually has a summary of his system. Most critically, ignoring the noise around you and focusing on your system allows you to make better decisions.

He used his system to show what the markets looked like in March of 2009 as compared to March 2011. Here is a highlighted table:

Borrowing methodology from the stock market is not new. Do you have a system for your sales and operations in your business? Does it tell you when you should double down and more importantly when you should cut?